Warranty

At Exiom we emphasize the high quality of the modules we manufacture, allowing us to offer a larger warranty than the industry standard.

Product warranty​

0 years

Production warranty​

0 years

We have 15 years of experience in the production of photovoltaic modules, with a Quality Department specialized in continuous monitoring in our factories. This includes the control of raw materials used in panel production, as well as the manufacturing process and the final product. We follow a protocol to achieve the highest excellence in our product, with a positive tolerance of up to 5%.

The performance of our photovoltaic modules has been tested in all kinds of environments and climates, having been implemented in numerous projects and consistently meeting the needs of our customers around the world.

Thanks to our extensive professional background and our position as a leader in the industry, we offer our customers a comprehensive warranty that also ensures:

– Modules subject to rigorous qualification processes, which ensure that our panels meet the highest quality standards.

– Guaranteed availability, as we have approximately 5MW of panels with varying power ratings in stock at our warehouses across Europe.

– Bank guarantees, with Exiom ensuring the execution of its installations with bank guarantees from top-tier financial institutions.

*Maximum guarantees are applicable only to HJT, TOPCON, and IBC models. For other panels, the corresponding guarantees outlined in the Warranty document will apply.

Quality

Exiom is listed as Tier 1 manufacturer by Bloomberg New Energy Finance

Our panels undergo a rigorous manufacturing process that incorporates the highest quality materials. The extensive automation in our production chain ensures a safe, precise, and efficient manufacturing process, preventing defects and impurities.

In our facilities, we have a dedicated team of experts in photovoltaics who carry out the most stringent controls, automatic verifications, simulations, and visual inspections of the materials. These checks are performed before, during, and after the manufacturing process to guarantee the quality of third-party raw materials, eliminate any defective materials, and verify the condition of the packaging in which they are stored.

This results in a high-quality product, and combined with our extensive experience in module manufacturing, positions us as the only Spanish manufacturer and one of the few European ones rated Tier 1 by the prestigious Bloomberg New Energy Finance.

Exiom photovoltaic modules meet a series of requirements to deliver their nominal power, ensuring they are safe and durable. With testing, measurement, and inspection services from various certifying companies, we can fully guarantee the quality of our modules.

Additionally, all our photovoltaic modules hold numerous international certifications, such as:

  • CE Declaration of Conformity (CE Directive 2004/108/EC on Electromagnetic Compatibility and Directive 2006/95/EC on Low Voltage)
  • Qualification of photovoltaic module safety (IEC61730)
  • Design Qualification and Certification (IEC61215)

Pre-sales service

We value listening to our customers. That’s why we offer solutions that meet your needs. Your investment requires knowledge and tools, but most importantly, people who understand you and share their expertise. Our team of professionals will consider the best economic and financial advantages so you can focus solely on your business. At Exiom, we pay special attention to the quality of the products we offer. We are deeply involved in sourcing raw materials and production processes to ensure we provide products that are both durable and reliable. Achieving this optimal result has been the result of hard work, leading us to develop our own quality standards and manufacturing methods.

After-sales service

At Exiom, we focus on building long-term relationships. Our goal is to create the necessary trust in the company and its team, guiding our clients toward repeat purchases and thereby establishing a lasting and mutually beneficial connection. In our after-sales services, we provide all the necessary support to ensure that the client can effectively use the product or service. At Exiom, we believe that a sale is never truly complete, as our goal is to ensure the client's complete satisfaction with what they entrusted to us. Additionally, we offer the support needed to address any concerns and continuously improve our processes to deliver added value that exceeds expectations.